Policies and warranties

• Can I resize my ring?
• Can I request to have the VRAI trademark removed from my design?
• My VRAI piece broke. How do I have it repaired?
• I have resized my ring once before, can I do it again?
• Can I have my VRAI piece engraved, resized or repaired by a local jeweler?
• Do you offer custom VRAI designs?
• What is your diamond upgrade policy?
• What if my engagement ring or wedding band needs to be resized more than 1 full size up or down?
• What are these stamps on my design?
• Can I request to have my VRAI studs crafted with a screw back post?
• Can I request to have my VRAI studs crafted in either 18k or platinum?
• Can I request a repair if I ordered from outside of the United States?
• Can I request resizing of my engagement ring or wedding band, if I ordered from outside the US or Europe?
• Who certifies your diamonds?
• What is the warranty of my diamond?
• Does my purchase include a warranty?