Policies and warranties

• How do I take advantage of my Annual Shine?
• My VRAI piece broke. How do I have it repaired?
• Can I have my VRAI piece engraved, resized or repaired by a local jeweler?
• What if my engagement ring or wedding band needs to be resized more than 1 full size up or down?
• Can I resize my ring?
• Can I request resizing of my engagement ring or wedding band, if I ordered from outside of the United States or Canada?
• What is your VRAI Diamond Value Guarantee Program?
• What is the warranty of my diamond?
• Does my purchase include a warranty?
• I have resized my ring once before, can I do it again?
• Is my item returnable if it is engraved?
• Do you offer custom VRAI designs?
• What are these stamps on my design?
• Can I request to have the VRAI trademark removed from my design?
• Are VRAI warranties transferable?
• Can I add a brushed finish to my engagement ring or wedding band?
• Does VRAI cover lost jewelry?
• What if my finger size isn't offered as an option?
• Can I order my engagement ring or wedding band in 14k gold?
• Can I customize my VRAI design with a gemstone?
• Can I request to have my VRAI studs crafted with a screw back post?
• Can I request to have my VRAI studs crafted in either 18k or platinum?
• What is the lifetime warranty for Engagement Rings and Wedding Bands?
• What is the Lifetime Care Package?
• What additional warranties are available?