Policies and warranties
- Can I resize my ring?
- What is the lifetime warranty for Engagement Rings and Wedding Bands?
- Can I request resizing of my engagement ring or wedding band, if I ordered from outside of the United States or Canada?
- What is the Lifetime Care Package?
- Can I have my VRAI piece engraved, resized or repaired by a local jeweler?
- What additional warranties are available?
- My VRAI piece broke. How do I have it repaired?
- How do I take advantage of my Annual Shine?
- What if my engagement ring or wedding band needs to be resized more than 1 full size up or down?
- What is your VRAI Diamond Value Guarantee Program?
- What is the warranty of my diamond?
- Does my purchase include a warranty?
- I have resized my ring once before, can I do it again?
- Is my item returnable if it is engraved?
- Do you offer custom VRAI designs?
- What are these stamps on my design?
- Can I request to have the VRAI trademark removed from my design?
- Are VRAI warranties transferable?
- Can I add a brushed finish to my engagement ring or wedding band?
- Does VRAI cover lost jewelry?
- What if my finger size isn't offered as an option?
- Can I order my engagement ring or wedding band in 14k gold?
- Can I customize my VRAI design with a gemstone?
- Can I request to have my VRAI studs crafted with a screw back post?
- Can I request to have my VRAI studs crafted in either 18k or platinum?