Can I request resizing of my engagement ring or wedding band, if I ordered from outside of the United States or Canada?

If you are shopping outside of the United States or Canada, we kindly ask you to have a local jeweler resize your ring. We will then issue a refund up to $185 USD you once you provide a receipt from the transaction. We'll either issue a refund to your original method of payment or a digital gift card, if the original method of payment cannot be refunded. To be eligible for reimbursement, please reach out to help@vrai.com prior to resizing your ring, to initiate the process. Keep in mind, we are only able to offer this service if the resize is within the above mentioned parameters. Resizing outside of one full size, or up to 2 sizes in European or UK sizes will void your lifetime warranty with us.