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Returns and exchanges
Diamonds
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Returns and exchanges
General
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Help Center
Returns and exchanges
Diamonds
Virtual and in-person appointments
Jewelry fit and care
Ordering and payment
Shipping and delivery
Policies and warranties
Returns and exchanges
General
Holiday
Returns and exchanges
I love my diamond, but would like a different setting. Can I exchange just the setting?
Can I return my order if I am outside of the United States, Canada, United Kingdom, or European Union?
What is your return policy?
When can I expect a refund?
Having trouble initiating a return on our site?