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General
Diamonds
Virtual and in-person appointments
Jewelry fit and care
Ordering and payment
Shipping and delivery
Policies and warranties
Returns and exchanges
General
Holiday
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Help Center
General
Diamonds
Virtual and in-person appointments
Jewelry fit and care
Ordering and payment
Shipping and delivery
Policies and warranties
Returns and exchanges
General
Holiday
General
Do you offer appraisals?
Can I speak to a VRAI representative on the phone?
When is your Customer Experience Team available?
How do I access my VRAI account?
How do I unsubscribe from VRAI emails?
How do I leave a review for my VRAI purchase?
Does VRAI offer jewelry insurance?
How do I insure my jewelry?