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Can I return a Cut for You diamond?

Cut for You Diamonds and any jewelry created with them are considered Final Sale, unless the Cut for You Diamond is a Round Brilliant, Oval, Emerald, Pear, Radiant, Cushion, Marquise, Trillion, Asscher, Princess or Elongated Cushion less than 5ct. Otherwise, no refunds, returns, exchanges or remakes will be considered.

 

Please review the following Cut for You Diamond policies prior to purchase:

 

  1. Cut for You Diamonds and any jewelry created with them are considered Final Sale, unless the Cut for You Diamond is a Round Brilliant, Oval, Emerald, Pear, Radiant, Cushion, Marquise, Trillion, Asscher, Princess or Elongated Cushion less than or equal to 5ct. Otherwise, no refunds, returns, exchanges or remakes will be considered.
  2. Cut for You Diamonds come with a VRAI Diamond Certificate and are covered by VRAI's Lifetime Diamond Warranty.
  3. For engagement rings featuring Cut for You Diamonds, our Lifetime Care Package includes one complimentary resize if the ring allows (not eligible on full pavé, eternity styles, and some other setting styles) within one full size up or down (2 sizes up or down in European and UK sizes), annual cleanings and our Lifetime Warranty.
  4. Cut for You Diamonds are NOT eligible for VRAI's Diamond Value Guarantee Program, unless the Cut for You Diamond is less than or equal to 5ct and is a Round Brilliant, Oval, Emerald, Pear, Radiant, Cushion, Marquise, Trillion, Asscher, Princess, or Elongated Cushion.
  5. If you have a VRAI Diamond Upgrade credit, it can be used towards the purchase of a Cut for You Diamond. Standard Diamond Upgrade rules and restrictions apply.
  6. Minimum estimated lead time for Cut for You Diamonds is 3 weeks but may be shorter or longer depending on the unique diamond characteristics.
  7. The Cut for You Diamond specifications listed at time of purchase are minimum guarantees. Your unique Cut for You Diamond may end up with a higher carat weight, cut, color, or clarity grade once it is assessed by our gemologists.