Virtual and in-person appointments

• Can I see the diamonds that are listed on your site during my appointment?
• Can I have my piece serviced at a VRAI showroom?
• Do your showrooms have parking?
• Does VRAI offer a home try-on program?
• How far in advance of purchasing should I book my appointment?
• With whom will I meet with during my appointment?
• I’m running late to my appointment. Will my Diamond Expert wait for me?
• Can I have my VRAI design serviced at a showroom?
• Do you have a physical location where I can come and see your diamonds and settings?
• Do you offer custom VRAI designs?
• Can I bring guests along to my in-person appointment?
• How can I connect with a Diamond Expert?
• Do your showrooms operate by appointment only?
• Can I ask about other styles during my fine jewelry appointment?
• What can I expect during my fine jewelry appointment?
• Your virtual appointment schedule seems to be fully booked. Is there a cancellation waitlist I can join?
• Can I cancel or reschedule my virtual or in-person appointment?
• How long are virtual or in-person appointments scheduled for?
• What can I expect during my virtual appointment?
• I do not have a VRAI engagement ring. How do I pick a wedding band?
• I have a VRAI engagement ring. How do I pick a wedding band?
• Can I request a specific diamond shape and size to view during my appointment?
• Can I request a specific ring style to view during my appointment?
• Is there a fee to schedule a virtual or in-person appointment?