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  2. Policies and warranties

My VRAI piece broke. How do I have it repaired?

You can learn more about our warranties here.

As a reminder, in order to protect your sentimental pieces during the busiest shipping period of the year and to allow our craftspeople the time needed to service your jewelry, we will pause annual shine, resizing, and repair services from November 1, 2024 through January 1, 2025. These services will resume as of January 2, 2025.