LIFETIME WARRANTY: ENGAGEMENT RINGS
AND WEDDING BANDS
VRAI believes your ring should last as long as your love — which is why we guarantee your engagement ring and wedding band to be free of manufacturing defects. If you believe your ring has a defect, you may send it back to us at any time for an inspection. As each ring is made-to-order and crafted specifically for you, slight variations are to be expected and are not viewed as a defect.
ELIGIBLE ITEMS
- Rings in the possession of the original purchaser, as this warranty is not transferable.
- Rings and diamonds that have not been exposed to unreasonable force or harmful conditions.
- Rings that have been stored and handled correctly.
- Rings purchased through VRAI.com or a VRAI Showroom.
NON-ELIGIBLE ITEMS
- A center stone replacement.
- Rings that have been altered or serviced by a third party or outside jeweler. (Note: For rings purchased outside of the United States and Canada who need a third-party jeweler to service your ring, please contact us prior to working with a jeweler to initiate this process).
- Rings damaged by wear and tear, warped rings, rings discolored due to contact with harsh chemicals, lost rings, as well as rings damaged due to improper use, cleaning, or storage.
You can learn more about our Diamond Warranty here.