When is your Customer Experience Team available?

Our Customer Experience Team is available through email and live chat 7 days a week, and strives to respond to every customer inquiry within 1 business day! We're available via phone Monday through Friday, for US and Canadian customers only.

 

When contacting our Customer Experience Team in regards to a repair, please provide photos, a short video and description of how the damage occurred to hello@vrai.com.

 

Email: hello@vrai.com

Phone: +1.855.956.4488