Can I speak to a VRAI representative on the phone?

Our Customer Experience Team is available through email, live chat and phone and strives to respond to every customer inquiry within 1 business day! If you'd prefer to speak with a Customer Experience Specialist via phone, you can contact us by calling +1.855.956.4488 with any questions or concerns you may have. Our phone line is available 7 days a week and we're only able to accept calls within the United States and Canada at this time.

You also have the option to schedule a virtual or in-person appointment with one of our Diamond Experts, to learn more about our sustainably created diamonds, engagement ring settings, wedding bands and fine jewelry. Please learn more about their availability here!