We provide a ships by date directly on the product page, at checkout, and within your order confirmation email for your convenience! This date is an estimate, as your order may ship sooner or even later. If there are any delays with your order,...
Every order will arrive with a gift receipt, as we never include pricing within our shipments!
Your VRAI engagement ring ships in a generic box, which does include "VRAI" in the return address. We're unable to remove this for any reason.
You can learn more about our shipping destinations here.
Your package is fully insured while in transit! If you are having an issue with the delivery of your package, please reach out to [email protected] for assistance.
You can find a ships by date within your order confirmation email. At this time, we are unable to provide any additional details about where your item(s) are at in the production process however you should receive tracking information as soon as...
United States Taxes are applied at check-out, according to the state/province of the shipping address. Canada Duties are included in the price. Taxes are applied at check-out according to the province of the shipping address. European Union and...
We only offer one complimentary resize, but may be able to resize your ring a second time for a fee. Please reach out to [email protected] for assistance.
Within 30 days of receiving your engagement ring, you can return just the setting and purchase a new one. There is a $300 USD / CA$300 / A$300 / £300 / €300 recycling fee associated with the return of your setting, unless you choose to have the...